GlasWeld Cookie Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the "Site").


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you complete and submit the various forms through the Site, we collect certain information from you, including your name, address, postcode, telephone number and email address.

When we talk about "Personal Information" in this Cookie Policy, we are talking both about Device Information and the additional information.


We use the Device Information that we collect to help us screen for potential risk, and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things such as your preferences or remembers your details when filing out a form. They are controlled by your computer. If you visit the Tools section in your browser menu, you will find details of your cookies settings.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Please note that by rejecting cookies it may inconvenience you in browsing our website. See your browser 'help' button for how to change your cookie settings.

Cookies That We Use

Our website uses cookies to help us understand how people use our website. We use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We may also use cookies to enable the website to 'remember' details that you voluntarily give, such as when you complete online forms, so that you do not have to retype the information next time you use the website.

Third parties also make use of cookies on our website. We have embedded Youtube video content on some pages for the benefit of our visitors, and Youtube videos include advertisements; Youtube uses cookies placed by the DoubleClick advertising network in order to tailor the choice of adverts to the user.

The Server company we use to host our website may also uses cookies from time to time in order to ensure there is a good service even at times of high demand (facilitating a process known as 'load balancing').

Google services, such as the maps we include on our website, make use of cookies to improve the user experience of their services, such as remembering preferences previously declared.

Lastly, our website offers convenient buttons and links to allow the sharing of content to certain social media websites you may be a member of. Third party cookies are used by these social media sites to simplify the process of identifying your account with them and your usage preferences.

Cookie Consent

In order to use our website, you must give consent for these cookies to be placed on your computer.

If you would then like to remove these cookies you can do so by selecting the appropriate settings on your browser. Where you either decline or revoke consent, your browser will be redirected to an external website search engine found at


Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected or deleted. If you would like to exercise this right, please contact us through the contact information for our Data Controller below.


Anonymised data pertaining to website performance and usage is retained indefinitely. However, Personal Data which contains identifying details is not retained any longer than is necessary as detailed in our full Privacy Policy.


We may update this cookie policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This policy was last published in July 2018.


The data controller responsible for your personal information for the purposes of the applicable European Union data protection law is:

Email address:

Telephone Number: 01634 735 600

Address: The Data Protection Controller, GlasWeld Systems (UK) Ltd, Kingston House, Waterside Court, Neptune Close, Rochester, Kent, ME2 4NZ, United Kingdom.

If you have any questions about this Privacy Notice or our data collection practices, please contact us at the post or email addresses listed above and specify your country of residence and the nature of your question.

Read our Privacy Policy Read our Cookie Policy

Due to unseen flaws in glass there is always a low risk of glass failure during the repair process. We will not charge our customers for failed repairs if the screen cracks out and needs replacing. If our repairs do fail at any time in the life of the screen we will also give our customers their money back. We won't however be held responsible for glass replacement or any associated costs.